Accessibility Plan

Resolve Counselling Services Canada is committed to providing a barrier-free environment for clients, employees, job applicants, suppliers, and any visitor who may enter our premises, access our information, or use our services.

As an organization, we respect and uphold, and seek to exceed the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

Resolve Counselling Services Canada understands that we have a responsibility to ensure a safe, dignified, and welcoming environment for everyone. We continually strive to incorporate accessibility legislation updates into our internal policies, procedures, equipment requirements, training, and best practices. In addition, we continually strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and as an organization, Resolve Counselling Services Canada will work with the necessary parties to ensure our services are accessible to all. Please feel free to download a copy of our policy document by clicking on the links below.

Resolve Counselling Services Canada believes that feedback is crucial to identifying and removing barriers to our services for persons with disabilities.

We welcome any comments by:

Send form by mail or drop off in person:

Resolve Counselling Services Canada

417 Bagot Street

Kingston, Ontario

K7K 3C1

Please direct any comments to the attention of the Accessibility Officer. If you wish to leave your name and contact number, we will acknowledge your feedback and inform you of any resulting actions taken to address the issue.


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At Resolve Counselling Services, we understand what it’s like to face life adversities without the appropriate support. That’s why we’re offering a variety of counselling services. So you can overcome challenges and improve your social, emotional, and economic well-being.