Welcome!

Thank you for contacting Resolve Credit & Financial Counselling

For your security, your application must be completed and submitted within 7 days or it will be purged from our system. Please contact us to notify us if you need more time.

Our online credit counselling module is a free, convenient and confidential way to get started. You will be asked to enter information about yourself, which will assist us in better understanding how we may be able to help. After we assess the information that you have provided, a certified counsellor will contact you in order to complete the credit counselling session - by phone, e-mail or in person.

You will be asked to provide information on the following:
1. Your monthly income (net and gross)
2. Information about your assets
3. List of monthly expenses
4. List of your debts

NOTE: In order for your counsellor to help you, it is important that you supply complete and accurate answers to these questions. If at any time you feel uncomfortable with the process you can contact us and talk to a certified counsellor over the telephone. They will be happy to explain the process and talk you through the assessment form. After you submit your application you may speak with a certified counsellor at any time regarding your personal situation.

Register

Why should I register?

Being a registered user brings along a lot of benefits, some of which are listed below:

1) The application can take a bit of time. If you don't finish, you can log back in securely and complete it at your own pace, 24-7.

2) You will be able to modify the information if requested by one of our counsellors, ensuring you will not have to fill out multiple applications.

3) If you become a client, you will already be set up to access your information at any time.

Personal Information

This is step 1 of 7. To complete the online assessment all 7 steps must be completed.

Phone

Co-applicant Information

Please provide co-applicant information or you can skip this step if you do not have a co-applicant

Monthly Income Information

When completing the following MONTHLY income questions, please keep in mind that "MONTHLY Gross Income" is income before any deductions. Your "MONTHLY Net Income" is your take home pay after all deductions have been subtracted. Examples of deductions include taxes, insurance, union dues, RRSP, etc… DO NOT ENTER DOLLAR SIGNS or any other characters, just the dollar amount

Co Applicant Monthly Income

Monthly Expense Information

When completing the following MONTHLY expense categories, make sure that all fields reflect how much you spend "Monthly". For example, if you estimate that you spend $1,200 a year on clothing your monthly expense would be $100.

Debt Information

On the form below, please enter all of your unsecured creditors’ information. Examples of "Unsecured Creditors" include all credit cards such as MasterCard, Visa, and American Express; retail cards; finance company loans; collection agencies and medical bills.

Security Information

Additional Questions

In this section, you can give us the information about you that has an impact on your financial situation but isn’t in the numbers. The details you share help us get the whole picture. In turn, we are able to provide the help and options which are geared to your issues, goals and expectations. You can also ask questions about your financial situation. All information is kept confidential.