Turn Your Workplace Into a Positive, Healthy Working Environment

We’re here to support your most valuable resource in your organization–your employees–as they go through different challenges in life.

Or call us at (613) 549-7850.

Develop a healthy workplace culture

We have programs that can help you overcome and avoid workplace conflicts that affect the overall morale of your workforce.

Increase employee job satisfaction

We can help your organization foster strong bonds within your workforce so employees can learn and grow from one another.

Increase employee productivity

We can help your employees overcome inter-personal or work/life challenges that make it difficult for them to perform.

When there's an issue within your workforce, your organization suffers.

With employees being the lifeblood of your organization, it’s crucial to provide the necessary support as they go through different personal or work/life challenges. Any unresolved workplace problem can show itself in a plethora of ways, which includes but not limited to:

Why Choose Us?

Preventive Approach to Employee Wellness

Our customized wellness solutions cover preventive and healthy lifestyle components to ensure that your employees are physically and emotionally healthy.

Customized and personalized solutions for your workplace

We understand that workplace issues aren’t created equal, which is why we provide a personalized approach to meet your organization's unique needs and objectives.

Evidence-based interventions

Whether it's a personal problem or a work/life challenge, we can help support your employees and your organization by providing proven intervention methods that we've used for over 40 years.

Or call us at (613) 549-7850.

Awards & Accreditations

Our Consulting Services

Critical Incident Response

Onsite trauma response following a critical incident.

Wellness Seminars and Workshops

Workshops and seminars as per the Seminar Catalogue.

Custom Educational Sessions

Customized sessions created for the DCDSB and personalized to the specific needs of an identified situation.

Management Support and Training

We offer training workshops customized to the needs of your management team.

substance abuse professional (SAP) Program

We refer employees with addictions or Substance Use Disorders to appropriate treatment.

Structured relapse prevention (SRP) Program

This program involves cognitive-behavioural treatment to help your employees learn the coping skills they need to deal effectively with day-to-day substance use triggers and risk situations.

Extended Care

A leading-edge clinical solution that'll help you reduce the cost of employee absences due to depression, anxiety, excessive stress, occupational stress injuries or other identified chronic issues.

Integrated Wellness Platform

Psychological health in the workplace: full assessment and integration program.

Executive Coaching

One-on-one coaching for managers and people leaders regarding relevant leadership topics that will help them reach their highest potential.

Workplace Mediation

Voluntary facilitated mediation session to address internal conflict between colleagues in the workplace. Pre-mediation is mandatory to determine appropriateness of this model.

Conflict Management Training

Training to define and understand conflict and to manage conflict situations.

Workplace Harassment Investigation

Investigation and/or organizational assessment, outcome recommendations and reintegration or workplace rebuilding as a result of workplace harassment.

Peer Support Training

An early intervention program to develop a new psychological wellness program on-site. Fully customized programs.

Annual Debriefing Program

An annual check in with your staff to promote psychological wellness and an early intervention to identify situations where support is needed. Agency is given a data report annually.

Or call us at (613) 549-7850.

Community Partners

We understand – you feel stressed and you don’t know what to do or where to turn.

That is why we’re here. To provide proven solutions — something we’ve been doing for businesses and organizations for over 40 years.

Or call us at (613) 549-7850.

Here’s How it Works

Step 1. Request an Appointment

This is where we try to fully understand what challenges you’re facing and what you’re hoping to achieve for your organization and employees. And during this call, we’ll also give recommendations on how we can help you.


We’ll implement the intervention according to your situation. And we’ll make sure that you receive the support you need to relieve yourself of the stress that a workplace issue brings.

Step 3. Follow-up support

We’ll check back to see how things are doing after our intervention. You can call us whenever you need us, and we’ll be there for you.

Or call us at (613) 549-7850.

Frequently Asked Questions

Call us. An Employee Wellness professional will talk to you about what the issue is, and give you options on how to solve this issue.  We have a variety of different services we can offer, and customize it to your situation.

Yes, we provide Critical Incident Debriefing Services for organizations that have experienced a difficult situation or trauma.  In addition, we provide therapy services for individuals, couples, families and groups.  Our therapists are all Registered Psychotherapists or Registered Social Workers, and have been trained on Critical Incident Debriefing, Trauma Informed Counselling, and other therapeutic modalities that are helpful to people requiring counselling.

We customize our services to meet your needs.  Resolve Counselling Services Canada can offer time-limited issue specific service. Here are the areas in which we can help:

  • Workplace Mediation
  • Educational Workshops
  • Peer Support Team Formation and Training
  • Management Training
  • Individual, Couple and Family Counselling
  • Workplace Harassment Investigation
  • Management Consultations
  • Substance Use Support
  • Annual Employee wellness assessments
  • And other customized programs

We also have Employment Assistance Program packages that companies can choose from.  These packages offer companies 3 options for EAP program to meet your needs and your budget.  Contact us for more information on these packages, or any of the programs listed above.

Our consulting services address challenges or issues in the workplace, and help to improve employee wellness. Our approach is to talk to you to understand what you need and then provide you with a customized quote that addresses your needs. Our costs are based on the time it will take our staff to develop and implement an intervention for your organization.  All costs are clearly laid out for you in a quote before you agree to services, and we are also happy to have a general telephone discussion with you if you are thinking of arranging consulting services. While the services vary by situation, we always include management support, and a customized approach in our work. This is how we maintain a high professional standard for our work.

Resolve Counselling Services Canada is an accredited agency, which means that we are assessed by a third party to ensure quality and a high standard of practice.  Our staff are highly qualified in their field, and committed to serving the community. Resolve Canada Counselling Services is a social enterprise so our priority is to deliver reasonably-priced services while still ensuring that our operations are sustainable. All profits from our EAP and Consulting programs and used to subsidize counselling for those who cannot afford counselling in our community.  At Resolve, we live our mission everyday, and our social enterprise model helps us to do the good work needed in our community.  Our Mission –  Resolve Counselling Services Canada provides quality counselling services to significantly improve the social, emotional and economic well-being of individuals and families.

Or call us at (613) 549-7850.

Contact Us

At Resolve Counselling Services, we understand what it’s like to face life adversities without the appropriate support. That’s why we’re offering a variety of counselling services. So you can overcome challenges and improve your social, emotional, and economic well-being.